Regarding Cross Progression

So yknow how the accounts will merge following the deletion of OW1 correct? And you can go in-game to confirm which accounts to merge. So if I log into Overwatch on my Xbox One it only shows me my Xbox account to merge; which okay fair this is my xbox so makes sense. However, I had an older account on my PS4 which was my MAIN FORM of playing OW from 2016-2020 when my PS4 broke and I bought an Xbox to play games with my friend.

How am I supposed to merge my Xbox + PS accounts if I cannot access the Playstation anymore? I read on the Blizzard site that you can check your connections for your account, and both console-created accounts are connected to my Battlenet. I’m just worried that if I don’t confirm in-game that it won’t merge.

I could honestly care less about the Xbox OW progress ; I really only care about the items from the PS4 since that holds the most items, memories, etc.

If anyone has any input I would appreciate it so much - I don’t know if i’m just worried for no reason or what. Thank you!

Howdy!

You can link to your Battle.net account to your PSN account on the Battle.net website Here. You don’t have to have your PlayStation to link the account.

i am experiencing the same problem, i played on xbox a few years ago yet sold it (without the account) and i cant login into the game anymore.
i opened a ticket ~5 days ago which is yet to get a response so right now the only thing i can think about is asking a friend who played overwatch on the same console as you to merge your accounts.

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