Razer Chroma Wierd error

Technical Support
1

Hello,
I have the Holiday set of razer, When I first got the set the chroma worked with overwatch but suddenly it stopped working and now it’s just freezing the lightning that we’re on when the game started.
I had the starlight effect on and its now frozen like this until I close the game.
I looked around the net and couldn’t find anyone with the same probelm

2

Hey, I think you missed the threads at the top of this forum:

Continuing the discussion from Known Technical Support Issues:

3

I didn’t miss that thread
I saw it and it didn’t help
Razer synapse recognise Overwatch but doesn’t change

4

The recent patch has resurfaced Razer Chroma errors for people who are not on Synapse 3, can you confirm you’re using this?

5

I am using synapse 3

6

Here are some steps to fix this issue from Razer, that they shared on Reddit: https://www.reddit.com/r/razer/comments/6ri9ww/razer_blackwidow_chroma_lights_freezing/

7

I have done the last part but now chroma apps doesn’t recognize overwatch

8

honeslty just get rid of razor chroma stuff. i have the chroma keyobard that integrates with the game, for years every update, and it stopped working, after i was fed up and deleted all razor chroma SDK crap, the game worked perfectly again. its a pain in the …, and razor is slow to respond and doesnt care :frowning:

9

I got a razer set for a really nice price after my regular set died, I am on a budget so it was my best option

10

Since it sounds like you’re having an actual problem with Razer’s hardware and software, so I would encourage you to reach out to the manufacturer.