Respectfully - your stats mean little to nothing for your rank. Blizzard has confirmed in dev posts that stats aren’t taken into account at all in regards to your rank… We do know though at least on some level they do matter if we are talking about people who are like top500 streamers doing an unranked or bronze to gm challenge because they can get to top 500 in very few games compared to a normal player… how ever that obviously won’t apply to you.
^ Reason I tell you that is so you can stop worrying about your stats on a game to game basis. It’s very possible to carry games while doing little to no damage and also its possible to carry games while doing little to no healing… an excellent mercy for instance could always be boosting the right team mate at the right time and thus score all kinds of fight winning elims without ever doing any damage or healing, just like an excellent lucio might know exactly when they should be using speed boost to secure elims he won’t get any credit for plus his ult can completely turn the tides of team fights while also not scoring him any points on the tab page as far as healing / elims etc goes. There’s also something to be said for knowing when to play the objective / move cart etc and voice coms and none of that is ever factored in the game score or even really seen by anyone.
What you need to do in order to figure out why you aren’t climbing in bronze is to go to your career profile > write down “total number of games won” as a support… That number is right on the front page of your profile - no searching needed.
So for example lets say you’ve won 50… so write down 50/ XXX where “xxx” will be your total of all games played. Unfortunately blizzard doesn’t tell you your total games played, you gotta dig.
Now individually click EACH and EVERY support hero that you ever picked this season whether you even left spawn or played it for any significant amount of time or not and you need to tally up your total games played… That for example might look like this:
Brig 55 games (DO NOT bother with number of games won, or even her win %, it doesn’t matter)
Moira 20 games
bap 4 games
lucio 3 games
kiri 1 game
mercy 0 games (yes, even if you think you never played the hero click anyways and confirm it’s 0 games EVEN if you could swear you played that hero…)
etc…
The reason you need to click through every single hero, and why win rate on an individual hero doesn’t matter is because for example some games you might play 3 or 4 different hero’s all in 1 game. Obviously on your career profile it’s not gonna count as 1 game played for each mercy moira brig and lucio right? 3 of those hero’s will get 0 games played as credit, and one of them will get 1 game played.
Now check your games won vrs your total games…
In this example you are 50/83 so your REAL win rate would be 60% which is excellent but this was just an example, let me explain what to make of these numbers now:
First of all, if you’ve played less than 100 total comp games ever - you just need to play more games of comp in order to climb. Period. Regardless of your win rate you just won’t be climbing much if at all if you are super casual. 100 games over the course of an entire season is like on average maybe 1 or 2 hours total a week and I’d say you really need to play about that much to see any significant climbing.
If you HAVE played the 100+ games:
so if your win rate is sub 50%… Well there’s your answer. You deserve your current rank despite coming here to let us know you did well on your last one or 2 rank up cards. On average you just aren’t winning enough…
If your 50-55% you probably still deserve your current rank but if you keep playing enough (like 100-300 games this season) you should be climbing eventually - Remember even with a 55% win rate if you only played 100 games then technically you’ve only won 5 total games over where you started… that’s hardly anything especially when you consider it’s only +5 games over the course of an entire season! If you were like 300+ games at this point with a 55%+ win rat you should expect regular rank ups until you drop to 50% win rate again and reach the rank you belong in.
If you at 55-60%+ then you should consistently expect rank ups probably every 2 or 3 rank up screens until you start getting into games way too difficult to keep up with. The match maker isn’t designed to allow people to maintain such a good win rate so it will throw you into games like 2 metal ranks higher than you should be in - or give you team mates who are significantly worse than you… If you can STILL carry these games you will rapidly climb (remember my top 500 streamer example? this is how they climb so quickly, they have a crazy high win rate and so the match maker will put them in “impossible games” where either your team mates are well below your skill level or the enemy team is multiple tiers above you… if you still carry the system should rapidly rank you up…)
The opposite to this is also true though… If you some how ever achieve a rank you don’t deserve like letting your cousin play your account and they boosted you to let’s say diamond when you should really be in bronze - I imagine after about a dozen games the system will put you in a game where you should definitely win against like gold players and when you STILL end up failing you will rapidly drop into a lower rank until you are where you belong.
Disclaimer: I’ve been playing since 2017 casually and this is all just my anecdotal evidence and what makes sense to me these days. IMO my theories here kinda explain all the weird sh*t I see in the match maker.
Post back your # of games won and your total games. I’m still revising my thoughts on how the match maker works and what to expect from rank ups so it’s helpful to find out if I’m just way off the mark with this.
GL