Randomly high latency, rubberbanding, animation lags

Hi there,

I started having -many- issues with Overwatch since maybe last summer? Everything will run smoothly for about a week or two, then for the next same amount of time, I will have all sorts of lag. I’ve tried everything I could find on these forums including restarting my computer, clearing a lot of disk space, dns flushes, uninstalling then reinstalling the game… But I’m still getting the huge lags.

The lag makes it unplayable and I’m not saying this just to complain. It’s actually -unplayable-. My latency is going to randomly rise through the roof (200+), I’m going to rubber-band like crazy, people will just stick in the air in the middle of a jump for a few seconds, I’ll get disconnected from games/the game itself… It’s super annoying because I actually love the game, but that kind of thing just makes me want to quit.

Here are some more info about my computer/internet connection if that can help:

Internet:
I’m on wi-fi (I know…) with Rogers (Canada)
Speedtest shows as follows: Ping: 14, Descendant (mbps): 154.28, Ascendant (mbps): 14.20

Computer specs:

Processor: Intel® Core™ i5-6400 CPU @2.70 Ghz 2.71 Ghz
Memory(RAM): 8Go
System: 64bits

Windows 10

If you need more info to help me fix this issue, let me know.

4 Likes

Myself and and least 3 people I play with regularly have had this happen too. What’s strange is restarting the game client fixes it (temporarily).

All of us are on fiber, so our ping is normally ~20-40ms. The insane rubber banding and teleporting makes the game entirely unplayable.

Any info you need about our systems to fix this let me know. It’s only been happening since the latest patch.

1 Like

Also worth noting when it happens, the in game latency only says ~100ms. This kind of rubber banding is what you’d see from many seconds of lag. It’s players teleporting 10 meters, abilities or ultimates not happening, animations not working (then catching up ~5 seconds later) etc.

2 Likes

It’s really getting bad. I keep having to kill my client in the side switch during comp. Now I’m getting warnings that I’ll be punished if I keep disconnecting/reconnecting in the middle of the game.

To add to what RainRoar was saying, the characters will also start floating or clipping into the ground. I’ll try to record some of it the next time it happens to me.

3 Likes

I have played hundreds of hours of overwatch. Owned the game since its release. And until recently i have not had any problems with desync or lag. But all of a sudden when the 2018 Winter patch dropped every single game i play (and it has been at least 20 qp or ffa over a week) is the worst desync and rubber-banding i have seen in any game.

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I think blizzard closed many servers to reduce cost, so it kinda added more stress to the rest servers.

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If that was the case, restarting your client mid match wouldn’t fix it…

Right?? I just gave up comp at this point, it’s unbelievable. One of my friends will just keep disconnecting from the whole game 3 times a night. It’s super frustrating.

Well, the server issue usually cause lag, not dc. It also affect all players not just a single player. If your friend live in U.S and using a cable modem for internet(time warner, comcast), you might want him check his modem, the modem come with the internet service usually sucks and overheat, causing dc. I have many friends fixed the same issue by replace a better modem or add a fan to it.

Also, if you are using wifi, use 5g band if you can, 2.4g band has way too much interference(other wifi,microwave,phone etc), even 5g has worse signal level, it will still better than 2.4g.

The point of this post is it’s not lag. It’s a local client bug.

When I’m playing with friends it will happen to one person. Then that person will close the game with alt + f4 and reconnect to the match and everything works as it normally would.

Yes, that’s exactly what I’m getting too! one second I’m trying to headshot someone, then the next nobody’s around anymore. People will be frozen in a pose and slowly move past me while their projectiles are still being shot? What the heck Blizzard?

I can play games like PUBG and Ark without a problem, but Overwatch will lag? Please.

I’m having the same issue. It’s driving me nuts.

It doesn’t happen every game- but every third or so.

I tried using both of them for comparison on different occasions, the same problem is still there though. :confused:

did you try wired tho? If it also happeds on wire, than you might have problem with your modem, not router.

Yeah, I tried on the bf’s computer which has Ethernet but it’s still lagging.

Concerning the router, maybe it’s the case, but in Canada, internet has only two companies which have monopoly. They can basically scam us as much as they want because there’s next to no competition.

We actually got a much better router, but only because they didn’t have any more of the “worst one” in stock. So they gave us the better one instead. If we call to complain and to have it be replaced/inspected, there’s a huge chance that we’re getting a much worst router. :confused:

Anyhow, I don’t get that kind of lag on other pvp/battle royale type of game, only Overwatch. So the router’s likely not the issue.


My friend had me trace routes (?). Nothing too out of the ordinary, other than a huge packet loss at the first hop to my router. Numbers over 60%.

Here are a few examples of what’s going on through a recording. These small clips are from about 30-45 minutes of gaming.

That’s all I can gather. Let’s hope I get some attention from that.

If someone else has something similar happening let me know. I’d like to know what causes it!

well, overwatch send data at 60hz tick rates both ways, so it require more modem and router performance than many other games that has lower tick rates. In Overwatch settings you can choose limit server and client tick rates, you can try that see if that can help. I know that in U.S, internet provider allow people to use their own modem, the modem+router all in one usually sucks and overheat, seprate modem and router works pretty well to me, not sure if Canadian internet provider allow that.

It looks like it’s possible over here as well. It just kinda sucks that I should spend even more money only to be able to play this one game. :unamused:

so same issue here but more recently for us. i have a fiber connection 100/50 mbps with around a 14ms ping and around 53ms to blizzard. but it doesnt seem to matter if wired or wireless. my desktop is wireless and around 6 ft to the router @ 1300 mbps ~4ms latency to the router. yet when i trace i show 0% loss. when i hardwire 10gb it doesnt seem to be any better connection or fix these issues. i have monitoring sw in the router and its not showing anything on our side that eating the bandwidth or loss? but i am also getting these problems randomly in game on multiple devices (amd/intel/nvidia). any suggestions?

My main suggestion is to alt+f4 when it happens and rejoin the match asap.

My wife and I are on fiber and hard wired as well and rebooting the client is the only way we know of to fix it. It’s what our friends do too.

(Also that’s why I’m so adamant that this is a bug and not lag, because rejoining the same game after a reboot fixes everything. Also it only happens to one of us at a time when we always play together. Also it seems to have started at the same time as the ashe update.)

@Blizzard: I’ll happily give you memory dumps of the client when it gets into this state if you want help debug/reproing it. It happens all the time on my machine. (1080ti, latest driver, i7 7700k, win10 1809)