Just to be clear, no one is looking into these issues further? There are multiple threads of people addressing the exact same issue.
I have factory reset my computer, reset my internet and modem, uninstalled Overwatch, and played at a different house on a different internet server. This started happening a few months ago and everything has been checked and re-checked on my PC. I am up to date on all drivers and software. There isn’t anything I haven’t tried doing and Overwatch is literally the only game with a problem as of a few months ago. This is ridiculous. I have been contacting support and gotten nowhere.
I gave up on playing since the servers aren’t taken care of. It sucks since it was my favorite game, but its not even possible to play for 5 min.
Rachenator,
Since you were piggybacking on another user’s thread, I moved you to your own thread so we can troubleshoot your issue individually. Given the major things you’ve already tried, I don’t want to suggest some basic troubleshooting without more information. Please run a WinMTR test and catch one of these disconnections. If you post that as a reply, we can use that to see if there’s a problem between your house and our servers somewhere.
If you have problems with posting it due to a link error, go ahead and copy paste this into your next post, and replace “WinMTR goes here” with your test.
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WinMTR goes here
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|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % |
Sent |
Recv |
Best |
Avrg |
Wrst |
Last |
| Sellers - 1 |
115 |
114 |
0 |
0 |
22 |
7 |
| 192.168.1.254 - 1 |
115 |
114 |
0 |
0 |
22 |
0 |
| 172-14-184-1.lightspeed.cmpkmi.sbcglobalnet - 2 |
111 |
109 |
1 |
3 |
26 |
6 |
| 71.152.134.92 - 1 |
115 |
114 |
1 |
1 |
28 |
5 |
| 75.29.192.124 - 1 |
115 |
114 |
1 |
1 |
28 |
5 |
| 12.83.33.145 - 1 |
115 |
114 |
1 |
2 |
30 |
3 |
| ggr6.cgcil.ip.attnet - 1 |
115 |
114 |
5 |
5 |
30 |
8 |
| 12.246.90.154 - 1 |
115 |
114 |
5 |
5 |
30 |
5 |
| ae1-br02-eqch2.as57976net - 1 |
115 |
114 |
5 |
16 |
145 |
11 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| No response from host - 100 |
24 |
0 |
0 |
0 |
0 |
0 |
| ________________________________________________ |
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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Your problem appears to happen between your PC and your router. There’s 1% packet loss in this short test. Before touching anything else, in some cases you’ll drop packets because your network hardware has too much information stored. To fix this, power down your PC and unplug your modem/router for about 10 minutes. This clears all your network caches and should resolve anything caused by your network hardware getting overloaded.
If that doesn’t work and you’re on wifi, I recommend optimizing your connection with an ethernet cable instead. If that works, we know it’s just wifi instability. The ethernet cable should fix.
Finally if that fails, or you’re already on ethernet, bypass your router and wire directly into the modem, assuming you have a separate modem and router. If that works, you know your router is on the fritz. Replace it with your Internet Service Provider and you should be fine.
Hey, I just wanted to let you know I did exactly what you said and am still having issues. I cleared the network cache and have already been on ethernet.
Do you have a 2 in 1 network device, or is it a separate modem? If it’s two separate devices, please try bypassing the router temporarily and connecting directly to the modem.
If the modem was provided by the ISP, it might also be worth reaching out to them to check for firmware updates.