Overnight queue times in an entire platform of Overwatch just spiked when Echo was released. 30,40,60 minutes to find games in all three roles.
Im certain this is not lack of population (the day before the queues were >2 minutes, and the display still says <2 minutes), this is just a game breaking bug and its getting annoying how no dev wants to acknowledge it.
My times have been good even dps are good 5-7 minutes to find a match
Same issue here on ps4, tank and support wait times advertised as 2 mins each but it take 7+ mins to get a game. Not playing anymore till this is fixed what a waste of time
See this thread and answer the tech support:
https://us.forums.blizzard.com/en/overwatch/t/ps4-tank-and-healer-queue-times-6-minutes-since-echo/497941/17
Update from Bill now in this thread.