I suspect this is a bug with the competitive matchmaking, but after waiting for 6 minutes to play healer I changed my role to tank only to wait another 6+ minutes for a match. I’m in mid-platinum on PS4, typically I can find a match as tank or healer in less than 30 seconds. It has been this way since the Echo Patch. Hopefully this gets noticed and can be fixed.
I have photo proof of this as well. Is this happening to everyone on console?