This has been a bug for months now and its really annoying, you are forced to restart the game every time it happens.
Anyway, what happens is that the friend list simply disappears and says that you dont have any friends, and you become unable to join or accept invitations of other groups
Any idea of why this happens? i read a comment a while ago of a person that also has this issue
Bump!
I have this issue daily too!!!
Happens to me too. My solution was just playing PC more. The PS4 version is clunky and there’s nothing that can be done since the Devs ignore console 90% of the time
I’ve also seen this happen. It’s not a huge deal for me since I don’t have a lot of friends who play Overwatch on console, but it feels a little harsh when it says I have no friends at all
Specially when its not far from reality ._.