[PS4],[Cox Cable] stuck at press x to play, error (LC-202)

I’ve been playing since release, I haven’t changed anything with my router or ps4 settings. Im playing on playstation 4, and my provider is cox digital cable. Ive tried to escalate the issue with cox but they say there’s no issue on their end. I have friends who are able to play so I know the servers aren’t down. I can’t even view the hero gallery.

check this thread