Problem with menu and models loading and FPS

hey guys, i got preety annoying problems here
i am talking about how game works in few aspects

when i open up OW character models, panels with heroes, archives icons and buttons dont show up … they are loading for extended period of time

when main menu buttons load then everything inside have to load … like icons of heroes, archive of POGs, etc.

very often i have to jump over main menu buttons to make em load
models in hero gallery are loading for an extended period of time, i have to jump in between them

before joining first game of the day i have to go to training to make character model load, because if not … things like today happen… that is i join a game and for 90% of TDM i didnt see my enemies models, my own model

it was in frags 14 to 27 (so at the end of game) when i started to see ppl and my team lost because of me

etc.

so i knew that my PC did not meet minimal req’s because i had dual-core athlon 7750, so i knew my FPS will drop
but i upgraded my CPU and this still happens it still drops (today to 2 FPS !)

and i play on minimal everything, only resolution x1080


now i have

Processor AMD Phenom™ II X4 920 Processor
Manufacturer AMD
Speed 2.8 GHz
Number of Cores 4

Video Card NVIDIA GeForce GTX 660
Manufacturer
Chipset GeForce GTX 660
Dedicated Memory 2.0 GB
Total Memory 4.0 GB
Pixel Shader Version 5.0
Vertex Shader Version 5.0

Operating System Microsoft Windows 10 (build 17134), 64-bit
Service Pack 0
Size 64-bit

BIOS BIOS Date: 04/20/09 15:00:57 Ver: 08.00.14
Version American Megatrends Inc. 0013

RAM 4.0 GB

hard drive is 300gb

what could cause this?


and one more thing ... connection - before summer games when i opened up OW it connected to server preety fast and then 'joined game' without any problems, now it connects to server, but it takes preety long time to 'join game' after - it happens (after SGames) that i get disconnected for a very short time, but i get kicked out of game dont know if this is just my internet provider, my router or what

This is generally the sign of failing hardware like a hard drive or GPU.

We can troubleshoot the connection stuff if you provide a WinMTR. Make sure to follow all the instructions.

https://us.battle.net/support/en/article/27780

this is from the moment of prolonged ‘joining game’ moment right after connecting to server
should i run it for longer time untill i get DCd?
i have to add that i might have a ‘redirecting virus’ on my router

| 192.168.1.1 - 0 | 247 | 247 | 0 | 0 | 3 | 0 |
| ae1-br01-eqfr5.as57976.net - 88 | 55 | 7 | 20 | 26 | 60 | 20 |
| kat-r4.tpnet.pl - 71 | 62 | 18 | 0 | 762 | 4057 | 20 |
|ae105-10.ffttr6.frankfurt.opentransit.net - 75 | 60 | 15 | 0 | 504 | 4064 | 56 |
| blizzard-2.gw.opentransit.net - 83 | 57 | 10 | 0 | 47 | 66 | 46 |
| kat-bng2.tpnet.pl - 77 | 59 | 14 | 0 | 834 | 4082 | 55 |
| be1-pe02-eqpa4.as57976.net - 86 | 55 | 8 | 0 | 51 | 76 | 27 |
| kat-r4.tpnet.pl - 71 | 61 | 18 | 0 | 987 | 4080 | 54 |
| be1-pe02-eqpa4.as57976.net - 49 | 77 | 40 | 0 | 1227 | 4081 | 962 |
| ae1-br01-eqfr5.as57976.net - 72 | 63 | 18 | 0 | 486 | 2971 | 22 |
| blizzard-2.gw.opentransit.net - 70 | 62 | 19 | 0 | 1069 | 4138 | 43 |
|ae105-10.ffttr6.frankfurt.opentransit.net - 53 | 73 | 35 | 0 | 1237 | 4047 | 46 |
| kat-bng2.tpnet.pl - 69 | 63 | 20 | 0 | 1052 | 4127 | 59 |
| be1-pe02-eqpa4.as57976.net - 56 | 72 | 32 | 0 | 1053 | 4076 | 81 |
| kat-r4.tpnet.pl - 57 | 72 | 31 | 0 | 853 | 4059 | 966 |
| ae1-br01-eqfr5.as57976.net - 77 | 60 | 14 | 0 | 795 | 2062 | 3 |
| kat-bng2.tpnet.pl - 95 | 51 | 3 | 0 | 23 | 26 | 26 |
| et-0-0-2-br01-eqpa4.as57976.net - 50 | 77 | 39 | 0 | 1104 | 4057 | 23 |
|ae105-10.ffttr6.frankfurt.opentransit.net - 93 | 52 | 4 | 0 | 540 | 1083 | 78 |
| blizzard-2.gw.opentransit.net - 93 | 52 | 4 | 0 | 540 | 1071 | 89 |
| blizzard-2.gw.opentransit.net - 84 | 56 | 9 | 0 | 902 | 2059 | 961 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| be1-pe02-eqpa4.as57976.net - 77 | 60 | 14 | 0 | 736 | 2062 | 35 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 49 | 0 | 0 | 0 | 0 | 0 |
| kat-bng2.tpnet.pl - 97 | 51 | 2 | 0 | 25 | 26 | 26 |

The line that connects to your modem is experiencing major packet loss. It probably needs to be repaired by your ISP.

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yea, that could be the case… i can think of 2 spots where my ‘cable’ could be failing
but its france telecom, they dont invest in to infrastructure - they are relying on very early 90’ infrastructure purchased with our major telecom company :frowning:
i dont know if i will be able to repair such thing

if its about hard drive of GPU
recently my GPU was upgraded too, because my previous one got damaged
it could be hard drive, tell me… is it possible that one of my 2 hard drives that are plugged in (one of them is much older - i keep it as ‘reserve space’) could be interfering here in to speed of my newer one that has system and OW installed on?

Your hardware is pretty old tbh, surprised you can run windows 10 on it.

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yes, it is old, i know, but mainbord has AM2+ and processor that is above minimal for OW… it should work just fine, since i use minimal settings… but to be honest there is no difference than when i used 2 core athlon 7750

thats why i am a little bit worried … what is going on - i am above minimal requirements and it can be frustrating as i described earlier

Harddrive and overall system speed are responsible for loading in the models and textures of the game, so my best guess would be that your older harddrive is having trouble keeping up.

1 Like

i will unplug it… tho it is completley clear, it has no data on it, 100% clear
but it could be the problem

Nah I mean the one that the game is installed on. Having an extra drive with nothing on it won’t affect anything.

ah, you mean the newer one … its samsung HD322HJ

Do you play any other games and have issues with loading and such?

i have only windows, overwatch, starcraft2 and some trash files like photos
so i dont really know

i know that easiest way would be to buy new PC, but i closed 2 enterprises and i am on brink of insolvency right now, so i cant just buy new PC