I honestly think this move is extremely insulting to people who actually play tank (and to a lesser degree, support) because rather than making the quality of life of tanks/supports better in order to help queue times, Blizzard’s basically saying “We’ve given up on making it a good experience, so now we’re just going to force you to either play tank/support for some of the time, or face the wrath of 30 minute DPS queue times.”
DPS queue times weren’t always as atrocious as they are now, but over the course of role queue, they’ve gotten worse and worse. Why is this? Well, you could ascribe to Jeff’s “ice-cream” theory and just say that it’s because people like DPS more, but the fact that queue times are getting worse and worse over time is a good indication that changes to the game are scaring off tanks/supports.
So maybe (I mean, just maybe, this idea is pretty out there), the fact that literally every tank except for Winston and Zarya have received heavy nerfs since RQ came out MIGHT be scaring away tanks.
Maybe the proliferation of extremely powerful hitscan + Tracer comps MIGHT be scaring away supports, especially since Blizzard is keen on nerfing Brig, the only support who could actually survive at least 1 hit from a Widow or potentially deal with Tracer.
Maybe the death-death-death meta of increasing damage, decreasing heals, and decreasing defense methods is making tanks/supports LESS fun to play and dps MORE fun to play.
And maybe the fact that it’s been over a year since we’ve gotten a new tank or support despite the fact that DPS have more heroes than tanks AND supports combined might also make both of these roles feel extremely stale.
The rising DPS queue times are because tanks/supports are leaving the game or switching over to DPS due to the fact that there are serious issues with the tank/support roles. And what is Blizzard’s solution? Essentially acknowledging, “yeah, we’re just going to force DPS players to play tank (with a dash of support occaisonally) or suffer the 30 minute queue times as a consequence.”
Some of us LIKE the tank/support roles, and want to see them get love. Fix your queue times by actually caring about a role other than DPS for once, Blizzard.