Ping spikes to a number between 600 and 800 after 90 seconds of playing and stays there

[Darthonn-1219]

Hi everyone,
I recently got new internet installed in my apartment. There were limited options available so i went with the highest speed and best connection i could get, an 18mbps DSL plan from AT&T. I can watch 1080p60 streams on twitch with no interruptions and all general web browsing is very fast. However, when i play Overwatch, the ping stays normal (42ms) for about a minute and a half, then inexplicably spikes to 671 or higher and stays there. Unlike other ping spikes i have experienced, this one will stay at a specific number between 600 and 800 and stay perfectly on that number indefinitely. I should mention that this issue stays the same on both ethernet and wifi connections. Any help would be greatly appreciated.

[Nicole-1893]

Start with the troubleshooting steps (yes, it’s a pain, I know), and then post your results here.

Common Connection and Latency Issues

What to do if you need more help Connection issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community and see if anybody else is having connection issues, start a thread with this information: 1. Some WinMTR tests to the Overwatch server you’re playing on. There is information in the article on how to identify your server. Run these test…

Console Connection Troubleshooting

Hey folks, This thread will highlight the usual troubleshooting steps that you will want to try when experiencing connection issues on your Xbox One or PS4 console. 1. Completely close out the Overwatch application and restart it to see if the issue went away. Here’s how to do that: Xbox One While in the game, press the Xbox button on your controller > Make sure that the biggest application tile is highlighted, and then press the Menu button > Select the Quitoption. PS4 Hold down the P…