Both times I’ve tried to play comp, my ping goes to 500ping and rises. It becomes literally unplayable. Any other game mode is fine but as soon as I get into a match I’ll be stuck at 500ping until I reset the game.
Mine rises to around 440 sometimes. Most of the time it goes from 80-200 then back to 80 then back to 200…non-stop.
I recommending avoiding competitive and try playing with a WinMTR running to see if you can pinpoint the issue:
WinMTR instructions:
- Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
- Unzip the WinMTR.zip file to the Desktop.
- Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
- Run the WinMTR.exe
- Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78 - Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
- Click on “Copy text to clipboard”, then return to this forum thread.
- Type two sets of four squiggly lines and then paste the contents of the WinMTR test between:
~~~~ Paste WinMTR Test Results Here ~~~~
If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:
- US West - 24.105.30.129
- US Central - 24.105.62.129
- Brazil - 54.207.107.12
- Europe - 185.60.114.159
- Europe - 185.60.112.157
- Korea - 211.234.110.1
- Taiwan - 203.66.81.98
The thing is, the problem doesn’t occur in any other mode, only in competitive. So if I avoid comp, I don’t think I can make the connection issue happen. I don’t really know how WinMTR works so I might be wrong.
It analyzes the connection between you and the point you want to reach, and even if you aren’t getting disconnected, it can still give us clues as to what’s happening.