Ping bad after haste

Technical Support
1

So a while ago A friend recommended me to use the app haste to improve my ping which was around 90ms at that point.

I downloaded and installed haste and signed up for their free trial and I used it for the 14 days that it let you free trial for.

My ping improved around 15ms when I was using haste, however now I met the problem that when I am not using haste I get around 105ms of ping.

A different friend told me to uninstall haste because they could have been doing something to my ping while it was closed.

I’ve done that with no change and at this point I am desperate for some help. Thanks.

1 Like
3

I used Haste before (and personally found it ineffective). However your recent increase in latency may be due to different issue with the routing of your normal connection. A WinMTR can help map this out:

WinMTR instructions:

  1. Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the WinMTR.zip file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West - 24.105.30.129
  • US Central - 24.105.62.129
  • Brazil - 54.207.107.12
  • Europe - 185.60.114.159
  • Europe - 185.60.112.157
  • Korea - 211.234.110.1
  • Taiwan - 203.66.81.98

(Please note, a WinMTR will not be accurate if Haste or any VPN service is active).

4

Thanks for your reply, I will get to doing that in just a second, just a quick question is US Central ip provided the one for the ord1 chicago server?

Edit:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              homeportal -    0 |   62 |   62 |    0 |    0 |    4 |    3 |
|brndmb0239w-ds01-32-1.dynamic.bellmts.net -   44 |   23 |   13 |   20 |   31 |   95 |   20 |
|        wnpgmb010ew-gr01-be35.as7122.net -    0 |   62 |   62 |   25 |   28 |  104 |   28 |
|      dis12-winnipeg32_9/3/0.net.bell.ca -    0 |   62 |   62 |   23 |   27 |  100 |   24 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|           ae55.bar2.Toronto1.Level3.net -    0 |   62 |   62 |   61 |   65 |  137 |   62 |
|                            4.69.216.226 -   17 |   36 |   30 |   64 |   67 |  127 |   64 |
|    BLIZZARD-EN.ear1.NewYork5.Level3.net -    0 |   62 |   62 |   66 |   72 |  146 |   70 |
|              ae1-br01-eqny8.as57976.net -    0 |   62 |   62 |   83 |   88 |  159 |   89 |
|         et-0-0-2-br02-eqch2.as57976.net -    0 |   62 |   62 |   70 |   74 |  150 |   72 |
|              be2-pe01-eqch2.as57976.net -    0 |   62 |   62 |   87 |   91 |  162 |   91 |
|                           24.105.62.129 -    0 |   62 |   62 |   83 |   87 |  159 |   83 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
5

Yes.

So looks like either your Bell line or the hop between Toronto and the Chicago server are having issues. I’d reach out to your ISP with these results and they might be able to help pinpoint it.

7

So you want me to go try and go in other servers instead of chicago servers?

8

A post was split to a new topic: Klaster - high latency