Periodic game crashes every day

Technical Support
1

Hello, I keep getting crashing while playing, usually oddly enough its with Zarya. I’ve done a Memtest and have gotten no errors. Would be nice to keep some help diagnosing the error. I can’t post full log here or links apparently.

                            ERROR

Inspector.Summary:
Overwatch - 1.28.0.1: EXCEPTION_ACCESS_VIOLATION reading from 0x0000000400000000
<:Inspector.Summary>

Inspector.Assertion:
EXCEPTION_ACCESS_VIOLATION reading from 0x0000000400000000

Crashing Thread (ID: 3240)
DBG-ADDR<00007FF66E750E47>()
DBG-ADDR<00007FF66E75964E>()
DBG-ADDR<00007FF66E76DE61>()
DBG-ADDR<00007FF66E76BB5E>()
DBG-ADDR<00007FF66E7F7D1D>()
DBG-ADDR<00007FF66E81189A>()
DBG-ADDR<00007FF66E535395>()
DBG-ADDR<00007FF66E80CBBD>()
DBG-ADDR<00007FF66E81750A>()
DBG-ADDR<00007FF66E52E5B6>()

<:Inspector.Assertion>

2

Are you running some form of antivirus that updated recently and you haven’t given Overwatch the full permissions it needs? Other than that, can you post a dxdiag… use the </> icon on the post editor to go around the text.