Even though the player base is shriking I feel like that all change recommendation is immediately met with rejection and negativity by many people in the community.
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Bans are not even here yet I can see tons of topics how it is going to kill the game: How do you know? There is a ban mechanic in lot of online games and it is really healthy for the game and a really good feedback for the developers that some charachter might be really off.
- Maybe it will highlight that in low rating Sombra is really hated, or in higher rating Ana is perma banned. Who knows?
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Sombra is currently dividing the community because half of the community says that she is really frustrating to play against, yet the other half says that she is not OP.
- In my opinion both side is correct.
- She is not particularly OP, yet, super frustrating to play against.
- Is it good for the game to have a character which completely ruins the experience for a large base of the players?
Personally I would like to see more open-minded people in these discussions with focusing on the good side of something, not necessary on the bad side immediately.