PC ping 20ms, Nintendo switch ping 180ms

Technical Support
1

Using same wifi, from the same location.
I’m from Brazil, my ISP uses CGNAT. I can dig deeper in the network configuration, but since it works well on PC, I’m inclined to think the problem must be elsewhere (router? Target servers? I have no idea)

Running a speed test from my router I get 350Mbps down, 170Mbps up. Running from PC I get the same speed. Running from the Nintendo Switch I get 50 down, 6 up. I get that the network card in the switch may not be the best (or may not be set to run on its best settings), but I’m still hopeful there is something I can do to change this.

I did change my MTU settings to 1500, and that changed nothing. Any ideas? I’m not even sure I’m looking at the right things to diagnose this difference.

If it helps, see my looking glass results below:
TRACEROUTE:
traceroute to 177.220.172.12 (177.220.172.12), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.629 ms 1.611 ms 1.609 ms
2 24.105.18.2 (24.105.18.2) 1.966 ms 2.063 ms 2.193 ms
3 137.221.105.14 (137.221.105.14) 2.375 ms 2.386 ms 2.387 ms
4 137.221.66.18 (137.221.66.18) 1.812 ms 1.867 ms 1.874 ms
5 137.221.83.90 (137.221.83.90) 43.984 ms 44.010 ms 44.017 ms
6 137.221.65.66 (137.221.65.66) 43.769 ms 42.556 ms 42.524 ms
7 137.221.65.100 (137.221.65.100) 42.699 ms 42.772 ms 42.774 ms
8 137.221.65.49 (137.221.65.49) 42.418 ms 42.671 ms 42.656 ms
9 137.221.75.34 (137.221.75.34) 42.742 ms 42.776 ms 42.722 ms
10 ebt-B57-intl02.atl.embratel.net.br (200.214.14.10) 49.942 ms 43.966 ms 48.904 ms
11 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 169.361 ms 167.110 ms 167.159 ms
12 ebt-B14251-tcore01.ctamr.embratel.net.br (200.230.230.29) 163.657 ms 163.685 ms 165.135 ms
13 ebt-B10-tcore01.ctamc.embratel.net.br (200.230.231.73) 162.357 ms 168.901 ms 168.870 ms
14 200.230.25.18 (200.230.25.18) 162.284 ms 162.253 ms 162.406 ms
15 copel-H0-1-0-1-agg02.ctamr.embratel.net.br (189.42.174.162) 199.224 ms 163.943 ms 164.125 ms

31/05/2021 00:56:28 UTC

TRACEROUTE:
traceroute to 177.220.172.12 (177.220.172.12), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.355 ms 0.967 ms 0.964 ms
2 37.244.23.3 (37.244.23.3) 0.918 ms 0.940 ms 0.941 ms
3 24.105.62.152 (24.105.62.152) 0.967 ms 0.974 ms 0.975 ms
4 137.221.66.14 (137.221.66.14) 1.257 ms 1.264 ms 1.278 ms
5 137.221.69.78 (137.221.69.78) 842.782 ms 842.802 ms 842.805 ms
6 137.221.65.47 (137.221.65.47) 20.127 ms 20.206 ms 20.196 ms
7 137.221.75.32 (137.221.75.32) 20.314 ms 20.324 ms 20.317 ms
8 ebt-B57-intl02.atl.embratel.net.br (200.214.14.10) 25.164 ms 27.875 ms 27.862 ms
9 ebt-B14561-tcore01.ctamc.embratel.net.br (200.230.230.27) 141.996 ms 142.621 ms 142.607 ms
10 200.230.25.18 (200.230.25.18) 139.858 ms 139.581 ms 139.479 ms
11 copel-H0-1-0-1-agg02.ctamr.embratel.net.br (189.42.174.162) 176.744 ms 176.756 ms 176.761 ms
12 * * *
13 * * *
14 * * *
15 * * *

31/05/2021 00:56:28 UTC

PING:
PING 177.220.172.12 (177.220.172.12) 56(84) bytes of data.

— 177.220.172.12 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

31/05/2021 00:56:28 UTC

PING:
PING 177.220.172.12 (177.220.172.12) 56(84) bytes of data.

— 177.220.172.12 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

31/05/2021 00:56:28 UTC

MTR:
Start: Mon May 31 00:56:28 2021 Blizzard 1.|-- Blizzard 0.0% 10 1.9 0.7 0.4 1.9 0.3
2.|-- 24.105.18.2 0.0% 10 4.6 1.5 0.6 4.6 1.5
3.|-- 137.221.105.14 0.0% 10 0.9 1.1 0.8 1.7 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 7.7 0.5 64.3 20.0
5.|-- 137.221.83.90 0.0% 10 42.8 45.6 42.6 68.9 8.2
6.|-- 137.221.65.66 0.0% 10 42.6 42.6 42.4 42.8 0.0
7.|-- 137.221.65.100 0.0% 10 42.7 42.7 42.6 43.1 0.0
8.|-- 137.221.65.49 0.0% 10 42.6 43.8 42.5 51.8 2.8
9.|-- 137.221.75.34 0.0% 10 43.0 45.1 42.7 65.2 7.0
10.|-- ebt-B57-intl02.atl.embratel.net.br 0.0% 10 46.5 45.4 43.2 47.6 1.7
11.|-- ebt-B101-intl01.atl.embratel.net.br 0.0% 10 163.5 165.6 161.9 169.2 2.5
12.|-- ebt-B14251-tcore01.ctamr.embratel.net.br 0.0% 10 164.4 164.4 162.0 166.0 1.1
13.|-- ebt-B10-tcore01.ctamc.embratel.net.br 0.0% 10 162.0 165.0 162.0 169.9 2.5
14.|-- 200.230.25.18 0.0% 10 162.6 162.7 162.2 165.5 0.9
15.|-- copel-H0-1-0-1-agg02.ctamr.embratel.net.br 0.0% 10 163.6 165.1 163.1 169.4 2.2
16.|-- 200.150.94.68 40.0% 10 164.3 167.3 163.5 181.0 6.7
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

31/05/2021 00:56:28 UTC

MTR:
Start: Mon May 31 00:56:28 2021 Blizzard 1.|-- Blizzard 0.0% 10 0.4 1.4 0.2 11.1 3.4
2.|-- 37.244.23.3 0.0% 10 0.6 0.6 0.4 1.1 0.0
3.|-- 24.105.62.152 0.0% 10 0.9 0.9 0.8 1.1 0.0
4.|-- 137.221.66.14 0.0% 10 1.1 1.1 0.9 1.4 0.0
5.|-- 137.221.69.78 0.0% 10 1236. 1265. 597.8 1823. 387.2
6.|-- 137.221.65.47 0.0% 10 20.1 22.2 19.9 35.0 5.0
7.|-- 137.221.75.32 0.0% 10 23.7 20.8 20.1 23.7 1.1
8.|-- ebt-B57-intl02.atl.embratel.net.br 0.0% 10 26.7 23.2 19.8 26.7 2.3
9.|-- ebt-B14561-tcore01.ctamc.embratel.net.br 0.0% 10 140.4 142.1 140.3 143.7 1.1
10.|-- 200.230.25.18 0.0% 10 139.7 140.4 139.6 146.6 2.1
11.|-- copel-H0-1-0-1-agg02.ctamr.embratel.net.br 0.0% 10 141.4 141.1 140.1 143.5 1.1
12.|-- 200.150.94.68 40.0% 10 141.5 143.2 141.1 145.3 1.7
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

31/05/2021 00:56:28 UTC

1 Like
2

My guess is that there are not enough Switch players in your region. The game might be matching you against NA players to keep the queue times reasonable.

I could be wrong though. But it’s weird because your ping is perfect on PC.

3

Hey Soul, thanks for getting back to me. Is there a way for me to, on PC, force me to find NA players? If I could and my ping went to 180ms, that would likely be evidence that your hypothesis is correct.

The game is not unplayable, it’s just aggravating when you die to a headshot from behind a wall and then the kill feed shows you really weren’t there yet. A minor nuisance, but one of which I’d like to try to get rid.

4

The easiest way would be to use a VPN service but you’d have to pay for it.

If you don’t want to spend any money you can use windows firewall to block SA servers, but it’s a bit more complicated.

There are plenty of guides about it so google it and give it a try.

Good luck!

5

Nobody asked, and with the introduction of crossplay the ping is now down to 40-50ms, which is a lot more acceptable. Life is good again.

Thank you all for the help.