Platform: Windows
So to get straight to the point, I was chatting with a friend while browsing Junker Queen’s skins when the game unexpectedly purchased the Plutonium skin without my consent. It appears to have been caused by a bug where text typed into the in-game chat is mistakenly treated a menu navigation input.
I’ve already sent in a support ticket in hopes that I could get a refund or some other form of compensation, though I won’t get my hopes up. It’s a cheap skin anyway, only 300 legacy credits, so no big loss if I don’t get anything to compensate. But this could be a more problematic bug if it led to the purchase of a more expensive cosmetic, so I figured I’d submit a bug report in hopes that it’ll get fixed before it causes bigger issues for someone else later down the line.
Reproduction is easy, simply open the in-game chat and begin typing while browsing the hero gallery. And if I recall correctly pressing spacebar unlocks skins, so make sure to type more than a string of letters into the chat during reproduction.