Part of healing problem is that most requires no skill

[Cerburus437-1424]

@Orion-1432

Why do supports appear to be easy?

The simple answer to this question can be written in one word: consistency. In general, it is easier to “hit” an ally with healing than it is to “hit” an enemy with damage. This is the case even for Ana. She never has to aim for headshots, and the hitbox for a wounded ally is much larger than the hitbox that Ana or hitscan damage heroes must hit to deal damage. Brief or intermittent playtime as a support will only give a player a small amount of time to notice what’s hard and what’s easy, and this is most likely the first thing any player will notice upon picking up support. The mechanical application of healing is easy!

How can anything mechanically easy be balanced?

A consistent ability is balanced by limiting the impact of that ability. In Overwatch, while healing is more consistent than damage, the maximum healing-per-second that a healer can do is generally far, far lower than the maximum damage-per-second that a damage hero can do. While Overwatch’s healing output is always readily available and easy to apply, keeping healing output low ensures that fights will always end, because damage will always eventually overcome healing during active combat, even when support play on both teams is flawless.

I believe this thread gives good reasoning for why the healers are so consistent