Long time player of Overwatch on PlayStation. On installing and logging into OW2 on my PS5 all main menu labels are PC notation such as hitting enter to enter the chat or escape to exit the game. For whatever reason on my main account of Overwatch it seems to believe I am a PC player and I cannot navigate the menu screen whatsoever. This means I cannot play the game.
This is not a console issue, not a controller issue, and not a game issue. It is an account issue. I say this as when my wife logins to her PlayStation account on the same console with the same controller and launches the same installation of Overwatch 2, her controls are as expected (PlayStation controls).
Please help as currently I cannot play the game.