The snarky “Technical Forum Agent” said to make a new topic after the bumped thread kept being ignored so here we are.
#BLZBNTAGT0000084B
Yes, I’ve seen this link and tried it: Blizzard Support - BLZBNTAGT0000084B
This is still an issue for me. I can’t even download to install Overwatch, to try a reinstall to see if that’ll fix the issue. After choosing “Continue” in the installer, it’ll just grey out and act like it’s processing but nothing happens at all.
Restoring a backup copy of the game, and locating it through bnet, you still get the “update” and “couldn’t access a folder” error despite being logged in as admin, running bnet as admin, taking ownership of the folders/subfolders and whatever else you could think of. I’ve tried reinstalling bnet countless times and deleting all cache/anything related to bnet. I can’t even launch the game from the executable itself because now it gives a could not locate resources error. Between that and not being able to update or even download and reinstall the game, I really hope something is done to fix this.
I think you’re reading into something that isn’t there. That agent just gave you the info they have, which is that only a handful people out of millions are running into this. Very unlikely to be a game bug, and more to do with the system configuration or the storage device you’re putting the game on.
Can you add your DxDiag here? Also, check your MSinfo error reporting (after you export a full report) to see if the block is being reported there.