Overwatch Settings Not Saving | Missing Settings Files

Hello everyone. This is a pretty common one and have been discussed many times as I’ve already seen. I’ve been having the same issue, however, none of the solutions offered in those older threads have worked.

I have one issue, i am missing the Settings folder in Drive\User\Documents\Overwatch.
I only have a Logs file, and an overwatch text folder inside. According to the internet, i should have a Settings file and a settings_v0.ini folder. I’ve reinstalled, ran repair through launcher multiple times and there still is nothing. Yes, i’ve also already tried permission allowance and it is allowed both in firewall/antivirus and documents isn’t read-only. I’ve also tried one-drive unsyncing, nothing happened.

I did find a similar thread where multiple people were also missing the settings file, however no solution was offered. Thanks in advance.

Edit: I heard some people have settings folder in a different location, I searched but have found no settings folder in any Overwatch related folder.

Edit 2: Interestingly I found some people having issues with Overwatch 2’s settings, identical to mine or resetting settings on OW1 messing up OW2 settings. I am a returning player and did not have this issue before. So I do think there might be something to do with OW2 Beta launch. To clear up, i do not have access to OW2 Beta.

Create a new admin account on Windows. Not saving is using a permission issue for the Windows user account.

My Windows account is already admin.

Edit: Made another one just to try, and it did work. Must be about the main account being local or something. Anyway thanks, I will tell this to other unanswered people.

It means the main account has a permission/corruption issue with folder storage.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.