Overwatch progress lost with psn change

Bug Report
50

My account is still at level 1. Old psn name is Desaigon and new psn is Emusive-

Blizzard is Ikong#1451

51

Got my account back, thank you Blizzard o/

52

I also have my account back and I’m so happy! Thank you guys for working through it so quickly. Archives, here we come!

53

My blizzard account is AminoLaTito#1782 old psn is AminoLaTito and new one is ElGrandeAmino, still hasnt been fixed plz help. I was lvl 200

54

I was able to get into the game briefly last night and all my cosmetics/level/stats are where they were. (what a relief!) However I was booted back to the start screen after one game. Definitely still having the connection issues, stuck at entering game then, error message.

55

Thanks for all the follow up here everyone it’s very helpful.

We’re continuing to fix up any remaining accounts that have issues. On Tuesday with our 1.35 release we have a permanent fix for this problem so no future accounts will be affected.

Cheers!

9 Likes
56

My blizzard account is QuantumEcho#2857 and my old PSN ID was LavBoris I changed it to BummedOutDragon few minutes ago. I lost all my progress and the problem is still not fixed. ಥ ೧ ಥ HELP !

57

My account still hasn’t been fixed and it’s been 18 hours. hope it gets fixed soon

58

I just changed my psn id a few hours ago and had it reverted and found out it still didnt work my username is KingYOMI749

59

I got the same problem, all my progress is lost, I changed my name to Pumped_by_Looper but I reverted it to TheLoopGuy thanks to Sony but my progress is still lost, pls fix this soon I don’t want to lose all my skins and lvls

1 Like
60

My account has yet to be fixed. Most people’s accounts on this post have been fixed within a day and it’s been almost 3 for me. Hopefully it’s fixed soon.

5 Likes
61

I didnt too but you should get it by tuesday

1 Like
62

Hello.
Former psn:Hexgamer01
current psn:H3xLS_-
When i changed my account name my friends list disappeared in game and i am unable to avoid as teammate people because the system thinks i have 3 ppl avoided when i don’t or if i do the avoided people dont show up so i cant unavoid them. pls look into it as its frustrating to try and rank up without the mentioned avoid slots
thank you in advance ^^

63

Same here
Original PSN: jasonivanovs
New PSN: TheOneNeverFalln
Lost all account progress pls help thanks.

65

Hi my progress got reset with a name change as well still.

Old psn: TryhardFerdayz
New psn: CaribouComrade

66

Hey my account is still broken. My new PSN ID is DanWishingWolf and my old one is Gamien666

67

My account is still messed up as well my new psn is Dalto1428 my old one was Freedeathmuffin

68

My account is also one of the affected. Previously xShadowscryx (hate this name) and now Lumic_16 . I’m confident that you will solve the issues

69

I got reset to level 1 my old name is sk8terie my new name is Vyvec

70

Hi my new psn id is AwildChan but my old is cjl2000. Please help i dont want to lose all of my progression.