If you need help, please include a DxDiag (as requested) so members of the community can help you troubleshoot.
Click here to show/hide DxDiag instructions
- Press Windows Key + R, then type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save.
To add it to your reply here:
- Open the text file and copy all of the text.
- Paste the text in your reply.
- Highlight the pasted text and click </> on the post editor.
If your DxDiag does not fit in one message DO NOT shorten it. Instead, post it on Pastebin.com and provide the link to it, or the hash code (the numbers/letters after the .com) in your reply.