Overwatch not utilizing Radeon RX Vega M GL graphics on XPS 15 9575

Technical Support
1

Hello,

My girlfiend’s new Dell XPS 15 9575 Laptop has intel 620 integrated graphics and also a Vega M GL graphics (thing?). She should be getting 100+ FPS on high settings but can barely run it on low settings at 30 FPS. The Overwatch settings say it is currently using the Intel graphics. Is there a way to force Overwatch to use the Vega?

Thanks :slight_smile:

2

Literally google “force game to use my amd gpu”, this is usually a problem with the drivers installed not properly detecting that a game is running and to switch to the GPU.
Especially a very common problem on laptops, very rare on PC.
Personally I just disable the Intel GPU in the bios, or change it so that the AMD GPU is the default.

Can’t really help with specifics though, depends on the manufacturer and I’ve not owned one like that in years.

3

Well I posted here because goggling did not help. Main issue is I am not familiar with the new Vega GPU line and am not even sure if it is a normal GPU in the first place. Does not using the traditional AMD control center like other cards.

4

It does use the traditional control centre intel have just coloured the red bits blue. Are you in the AMD crimson control panel or the intel he graphics control panel? If you can’t access the AMD graphics panel you may need to configure your system.

5

Thanks for the reply! From your description we were able to access it. It is called Vega settings or something like that on her laptop instead of control panel.

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6

Good that means the graphics can work. Problem with that particular setup is your girlfriend and you are very much the test pilots.

Maybe you need to set windows power mode to performance from power saver.

7

I don’t know if this has been solved but I have experienced the same thing and I have found that creating a power plan with High Performance solved it for me to force the game to use Vega M GL while on battery (of course that would be on top of putting high performance on the radeon setting and graphics setting from the system setting). That way when I really have to game on battery I would just click on high performance profile and I’m good to go.

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