Overwatch matchmaking issue

Hello Blizzard Support,

My Overwatch 2 account cannot find matches in any mode. Quick Play, Arcade, and Competitive all search indefinitely and never find a game.

This started after a recent Competitive suspension ended. Since then:

* Competitive shows 0/10 placements.
* I cannot find matches.
* Other accounts on the same PS5 and internet connection work normally.

I have already:

* Restarted my PS5.
* Restarted my router.
* Waited over a day.
* Tested multiple game modes.

Because other accounts work on the same console, I believe this may be an account-specific matchmaking issue or a stuck matchmaking state.

Please investigate my account and matchmaking status.

Thank you.
Battle tag & name: MHEDALQ#2110
Platform: PS5
Country: Saudi Arabia

1 Like

I have exactly the same problem.

Do you still have the problem, or has it been resolved?