I get to the loading screen of Overwatch and everytime it keeps telling me that it crashed in the graphics driver. I don’t understand why this is since my GPUs are all updated, and so is my Windows. My CPU is Intel(R) Core™ i5- 10300H CPU @ 2.50GHz, my operating system is Windows 11, and my GPU is NVIDIA GeForce GTX 1650 with Max-Q Design. I have tried everything I can think of. I sfc scanned, with nothing coming up, I scanned Overwatch, I adjusted compatibility of the game, I restarted my NVIDIA drivers, I turned off any and all overlays, I checked my device managers, I have tried restarting my pc, the game is freshly reinstalled, I disk cleaned up and defragged, and I even checked my control panel. I’m sure there are a few other things I’ve tried that I can’t remember right now too. Any and all help would be very appreciated if this can even be fixed
Every other game works on my pc. It’s just Overwatch that refuses to. I even have League on my pc and it works just fine. Even Remnant works and Monster Hunter World works. I have even searched the forums here for help, but didn’t find a solution that worked
MSI GF63 Thin 10SCXR is the computer, and for some reason, I can’t add in my dxdiag here, so I suppose I’ll attach it as a reply
The usual culprits for GPU timeouts are corrupted drivers, suboptimal power plan for laptop models, or overheating.
As for the DxDiag, you can add it on Pastebin and link it here, but it’s likely just going to have errors that tell us “GPU stopped taking commands and Windows rebooted the driver.”
None of my drivers are corrupted, as I did sfc/scannow in command prompt, and I could possibly try enabling a higher performance mode, but for overheating, it’s the same amount of heat that’s happened before when I would play OW, so I’m not sure on that one, but I just installed a cooling app to see if that will fix the issue just in case
Free Space: 92.5 GB
Total Space: 953.8 GB
File System: exFAT
Model: Seagate BUP Slim SCSI Disk Device
You need 15 to 20% free on all drives for them to work properly. For drive C that’s approximately 38GB, because it is a 250GB drive. And for drive D that’s 154GB, since it’s a 1024GB (or 1TB) drive.
Try Windows Disk Cleanup to remove old install files.
Edit: Additionally, if you use any applications on the D drive, they may experience errors because it uses a removable media storage format (exFAT) and not the application storage format for Windows (NTFS).
Problem signature:
P1: Overwolf.exe
Looks like you also have an Overwolf overlay that is likely interfering with the game client.
My NVIDIA also says the drivers are okay when I checked that too. I even restarted them just in case.
Huh, I didn’t know I needed that much space freed up on both drives. I didn’t need that before, so I didn’t think that would be an issue now. I used disk cleanup already though, and it didn’t seem to clear up much. I don’t even have that many games installed, but I also do video editing, so perhaps that took up a lot of space. I’ll just have to get a USB to transfer things to then.
I could have sworn I turned the overlay off, but it was still on apparently. I turned it off again and even double checked it this time, so I will see if that fixes the issue too or if I will need the USB as well as the no overlay. Thank you so much for helping though. I’ve just had to keep fiddling with this laptop to get it to work again cuz it wasn’t before until I fixed it, and then for it to do this now is frustrating.
Again, there is no check for driver corruption other than removing all drivers with Display Driver Uninstaller and reinstalling them from scratch. As in, download them directly from nVidia’s website first, then perform steps with DDU, then reinstall.
Any pagefile space the system doesn’t have will start using your RAM and anything else it can until the system goes to a crawl.
Make sure you click the button to clean up system files in that interface.
It is bloatware and turns itself back on because it loads on Windows startup.
I used DDU and all my drivers were fine, but I was getting a driver error on my laptop itself about a driver it can’t find anymore, which was ene.sys. I fixed that issue now though and I also did a LOT of uninstalling and reinstalling of stuff on my laptop
Edit: Additionally, if you use any applications on the D drive, they may experience errors because it uses a removable media storage format (exFAT) and not the application storage format for Windows (NTFS).