Overwatch Crashes after hitting Play

[Nicole-1893]

@Stimmed-1863

“playing now” … the screen goes black for 3 seconds… and then just disappears back to my desktop

Is the stuff pinned in this forum part of the “every fix on the internet”?

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

If you still have issues, make sure to include your DxDiag. A link to a Pastebin.com is fine.