OVERWATCH 2 starting to insta crash on startup before menus

Technical Support
1

OVERWATCH 2 started to crash on start up after the clean GPU driver install using then official release of DDU and Drivers downloaded from official NVIDIA drivers
i keep getting error BLZOWCLI00000004

**I did everything i was sent by Blizzard and read in forums **
- i deleted the game and reinstall it
- i redownloaed drivers and clean install GPU drivers
- i uninstalled all programms that could intefer : Razoe snyps - Kaspersky anti-virus - MSI afterburner
- gave free firewall pass to both blizzard and overwatch 2
- updated BIOS and removed all overclocks done to RAM and GPU

still nothing works
**and its weird that its only overwatch **
other Blizzard games work just fine : CALL OF DUTY MW3 - DIABLO 4

**what is going on … **
i have Windows 11 updated to latest version

My pc is high end pc and most of other games has no issues at all

I Got repoer ID : BBFA57FC-5802-446D-A41A-0B9B190ECA03

After the latest crash

here is the DXDIAG

------------------System Information------------------ Time of this r - Pastebin.com

2

Something is crashing the GPU driver. Looks like it might be this:

Event Name: APPCRASH
Response: Not available
Cab Id: 0
 
Problem signature:
P1: ROGLiveService.exe
3

dont understand what you sent

4

An app on your system is causing your GPU to stop responding to commands from Windows. I pointed out the app I believe is doing it. There were no errors related to the Overwatch client itself, only your GPU, the app above, and the EpicGamesLauncher.

Investigating why that’s happening is up to you.

5

Please do so … its weird because none of this was happening before the clean install of GPU driver

6

I think you misunderstood what I said. You’re likely having a driver or hardware problem, that’s not something I can fix for you over a forum.

7

wasnt that shown in the DXIAG or the files i provided … because am still confused of why is this only happening to overwatch 2 and some old games
i already uninstallaed that ROGLIVEservice.exe and Even uninstalled epicstore
still same issue
it went to the main Blizzardscreen in the beginning then total freeze

8

I pointed out the problems appearing in the reports. You already reinstalled the driver, so the next step would be to have someone on the Windows forums read the memory dump files. Doing that process is outside the scope of what a volunteer (me) can offer in this forum.

9

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