Overwatch 2 shop Bug

I just bought overwatch coins so i can get the overwatch battlepass when i got a message on xbox saying “the purchase failed please try again later” the payment went through because the coins went from 0 to 2880 but i cant acess any skins because the shop is glitched please fix it bothers me how the shop cant let u get anything but it still allows for payment to go through blizzard should fix this and send free coins to there players for the inconvenience.