I’ve been playing Overwatch for 4 years.
In healing I currently do + 13000 healing and 3000 damage each game (it depends on the hero).
I’ve done 4 rank resets now and I’m still bronze 3.
I think this is not normal.
And it’s the same for the damage class I do 18000 damage per game and I’m still bronze 5 
after 4 reset. (I win my games a lot) help me
Are you winning more games than you are losing? Individual stats don’t matter as much as wins.
You are not alone in experiencing this bug. Assuming your win-loss ratio is positive, you might be experiencing the bug in which during a rerank, your initial rank is demoted five subdivisions before the adjustment takes place. There’s a ton of posts under my thread under: Incorrect Rank Adjustment regarding players with those exact bugs if you’d like to read more about it. Comprehensive Thread Of All Top 500/Competitive Bugs. If you can, could you record your bugged rank adjustment, making sure that at some point in the video it shows your pre-adjustment rank, either from the queue menu or the career profile, and link that video to the thread? Any help in spreading the word about this megathread would be greatly appreciated.