just so we’re clear…im the first person to tell others that the whole concept of matchmaking is a woeful exercise in OW (for many of the reasons you cite)…been doing so for years now (this was just the last time)
BUT
i dont think that means you just dont try…and if what theyre (blizz) saying about the MM has been the case since the beginning of OW2 than im not surprised one bit that people feel like it has gotten worse…its missing a fundamental aspect of what a matchmaker should be trying to do (even if it can never be completely accurate)