Only being placed on Aisian servers, despite connecting to the Americas realm


#1

This is getting frustrating. Since last night, even though on the drop down menu on the launcher it says “Americas” under the realm, when I queue up for a game it places me on an Asian server. At first I thought it was my internet as to why I was getting almost 400 ping and bouncing to 2000+, but then as people spoke, not a single person was speaking English. I finally asked them what server I was on and someone said “China”. I am absolutely unable to connect to a US game on any mode, even though I have the American realm selected. I changed my realm to EU to see if the problem persisted, but I was greeted with my typical ping on an EU server (120).

What is going on here? I have never had this happen in any game I have played ever.


#2

Something is broken that routes your traffic to Blizzard. This can be spotted in a WinMTR test. Instead of routing your connection to LA or Chicago, your ISP is sending you somewhere closer to China, which makes you connect there.


#3

My friend had me run some looking glass thing, these are the results. It is weird because I was playing just fine then all this started to happen.

TRACEROUTE:
traceroute to 24.101.136.140 (24.101.136.140), 15 hops max, 60 byte packets
1 Blizzard Blizzard 2.930 ms 2.937 ms 2.938 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/01/2019 20:20:15 UTC

TRACEROUTE:
traceroute to 24.101.136.140 (24.101.136.140), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.285 ms 0.275 ms 0.278 ms
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

12/01/2019 20:20:15 UTC

MTR:
Start: Sat Jan 12 20:20:15 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.7 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/01/2019 20:20:15 UTC

MTR:
Start: Sat Jan 12 20:20:15 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

12/01/2019 20:20:15 UTC


#4

Unfortunately, there is almost no data in the test you posted. However, if you run the winmtr we might be able to figure it out.