[Oceanic] AUS/NZ connecting to PSE1/LAX1 instead of SYD

as the title says…

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Yes we are.
Tonight in comp has been horrible.

I aint touching comp at all until we get an aswer because this is garbage.

winmtr now or no help

How do we do this?

Also, multiple people reporting this or no help? Legit?
All comp matches tonight everyone complained their ping was high.

For AUS/NZ 37.244.42.67 would be the closest geographically

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25 posts were merged into an existing topic: [Oceanic] High Latency or Connecting from AU to NA (2/16)

hey gang just popping by to say this issue is still there and nothing has changed still getting routed to PSE1 instead of SYD

aaannnndddd again, i only play every second week when i am home and it seems like at least one of those days it connects me to incorrect server.

Still running, you know how it is.

15 days ago this happened and now its back ffs

150+ ping all night - we kinda know why and we kinda don’t.

Can we get answer please?
We can’t play competitively on these pings when we connected to SEA or NA.

And if you wanna leave the servers like this, be our guest, we have other stuff to be playing but we want to play your game ultimately.

Hey everyone o/,

Thank you for the reports. Looked at some data and do see a huge spike in packet loss around the time most of you reported the issue, but seems to have died down. If you’re still having the issue please include a WinMTR so we can see what is going on with the routing. Wyoming’s guide on this has all the info nicely detailed.

Edit: the “View Blizzard Reply” button is broken on this thread, seemingly. Sorry about that! Please see This Post for the latest information.

Heya Uldrision,
Do you mind sharing more about the packet loss? Is that UDP packets lost between client/server? The winMTR I posted only has 2 lost packets in total so that would seem to mean that the packet loss was within the Blizzard network or somewhere along the network QoS is determining that OW game data is less important than pings.
Or is there another option? :slight_smile:

Connecting constantly to PSE server. I played late last night (3am) and it was fine. Today at 3pm when I log in, lag everywhere. Everyone in game says they are lagging as well.

What’s going on!?

same here… been like this all day

almost like they’re running out of servers for people (money? bad server scaling?)

yup, same here, every comp game at the moment. :frowning:

There might be more issues that are cropping up, again, if you have time please try running a WinMTR test and use the pre-provided IP address in my post above. Updated results will help determine if the issue is the same from yesterday or something new is cropping up.

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
| www.routerlogin .com - 0 | 392 | 392 | 0 | 0 | 2 | 0 |
| ip-103-85-38-5.syd.xi.com.au - 0 | 392 | 392 | 1 | 3 | 8 | 3 |
| ip-103-85-38-1.syd.xi.com.au - 1 | 389 | 388 | 3 | 4 | 9 | 3 |
| ip-103-85-38-3.syd.xi.com.au - 1 | 389 | 388 | 3 | 4 | 9 | 4 |
| equinixix.syd.xi.com.au - 0 | 392 | 392 | 2 | 4 | 62 | 5 |
| 57976.syd.equinix .com - 0 | 392 | 392 | 4 | 10 | 96 | 14 |
| et-0-0-49-br01-eqsy4.as57976 .net - 0 | 392 | 392 | 3 | 9 | 90 | 4 |
| et-0-0-0-pe03-eqsy4.as57976 .net - 1 | 389 | 388 | 2 | 7 | 79 | 6 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |

Everything is fine before equinix. It happens for several weeks and it’s very hard to aim with these lag. Today I was been put in pse1 and even lax1 server, which has 190ms ping. Hopefully Blizzard can figure out what happened and fix them soon.

I added some spaces because links are not allowed.

Happening on and off last 3 nights from New Zealand. Getting PSE and LAX servers every 2-3 games. This is a trace to the SYD2 host during a game I in which I was connected to PSE:

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            NF18ACV.Home -    0 |  340 |  340 |    0 |    0 |   34 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|         ae8-20.cpcak-mdr-r1.vocus.co.nz -    1 |  337 |  336 |   10 |   12 |   59 |   11 |
|         ae9-20.cpcak-mdr-r1.vocus.co.nz -    3 |  305 |  296 |   10 |   12 |   45 |   12 |
|     BE-101.bdr02.akl05.akl.VOCUS.net.nz -    0 |  340 |  340 |   11 |   18 |  573 |   13 |
|  bundle-10.cor01.akl05.akl.vocus.net.nz -    0 |  340 |  340 |   34 |   35 |   69 |   35 |
|     BE-202.cor01.syd11.nsw.VOCUS.net.au -    0 |  340 |  340 |   34 |   35 |   68 |   35 |
| bundle-100.bdr01.syd11.nsw.vocus.net.au -    0 |  340 |  340 |   34 |   38 |  108 |   36 |
|Bundle-Ether12.ken-edge903.sydney.telstra.net -    0 |  340 |  340 |   34 |   35 |   78 |   35 |
|bundle-ether17.ken-core10.sydney.telstra.net -    0 |  340 |  340 |   34 |   36 |   78 |   37 |
|bundle-ether1.oxf-gw10.sydney.telstra.net -    0 |  340 |  340 |   35 |   37 |   69 |   35 |
|bundle-ether1.sydo-core04.sydney.reach.com -    0 |  340 |  340 |   35 |   37 |   76 |   36 |
|           i-91.sydo10.telstraglobal.net -    0 |  340 |  340 |   35 |   37 |   85 |   36 |
|               unknown.telstraglobal.net -    0 |  340 |  340 |   40 |   44 |  100 |   40 |
|                           137.221.85.35 -    0 |  340 |  340 |   39 |   46 |  162 |   41 |
|         et-0-0-0-pe04-eqsy4.as57976.net -    0 |  340 |  340 |   39 |   43 |  171 |   41 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   69 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~

And another one for posterity:

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            NF18ACV.Home -    0 |  699 |  699 |    0 |    0 |   34 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|         ae8-20.cpcak-mdr-r1.vocus.co.nz -    0 |  699 |  699 |   10 |   11 |   60 |   11 |
|         ae9-20.cpcak-mdr-r1.vocus.co.nz -    0 |  699 |  699 |   10 |   11 |   62 |   11 |
|     BE-101.bdr02.akl05.akl.VOCUS.net.nz -    0 |  699 |  699 |   11 |   15 |  101 |   11 |
|  bundle-10.cor01.akl05.akl.vocus.net.nz -    0 |  699 |  699 |   34 |   35 |   88 |   34 |
|     BE-202.cor01.syd11.nsw.VOCUS.net.au -    0 |  699 |  699 |   34 |   35 |   79 |   35 |
| bundle-100.bdr01.syd11.nsw.vocus.net.au -    0 |  699 |  699 |   34 |   37 |   98 |   36 |
|Bundle-Ether12.ken-edge903.sydney.telstra.net -    0 |  699 |  699 |   34 |   35 |   88 |   35 |
|bundle-ether17.ken-core10.sydney.telstra.net -    0 |  699 |  699 |   34 |   36 |   85 |   37 |
|bundle-ether1.oxf-gw10.sydney.telstra.net -    0 |  699 |  699 |   35 |   37 |   83 |   37 |
|bundle-ether1.sydo-core04.sydney.reach.com -    0 |  699 |  699 |   35 |   37 |   85 |   36 |
|           i-91.sydo10.telstraglobal.net -    0 |  699 |  699 |   35 |   36 |   84 |   35 |
|               unknown.telstraglobal.net -    0 |  699 |  699 |   40 |   44 |  120 |   40 |
|                           137.221.85.35 -    0 |  699 |  699 |   39 |   45 |  167 |   39 |
|         et-0-0-0-pe04-eqsy4.as57976.net -    0 |  699 |  699 |   39 |   43 |  154 |   39 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  140 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~