So it’s back again…and again sadly.
WinMTR does show some congestion in telstra but surely not enough to reroute overseas. The winMTR shows the usual route to the SYD2 servers too.
These last hubs are showing “spikes” of latency (based on the average and worst ping rates), most likely bundle-ether1.sydo-core04.sydney.reach com is the focal point.
All good
Yea I see it too but the AVG is still in the 20’s so it doesn’t really make sense for Overwatch to reroute to a min of at least 175 and avg of 201 to Singapore
Overwatch does a steady ping test to all datacenters for the region (in this case “Americas”) when you first log on (and every time you return to the lobby after a game), if it can’t verify the connection stability, it will move to a more stable one I believe.
I get the design idea and it probably works better in other areas where the closest alternative doesn’t give 200+ latency in game. I bet most AUS/NZ players would prefer to be able to be locked to the SYD servers even if it means slightly less stable. It would make so many players happy, but I get that’s not something you can change
You may want to provide them a winMTR test so they can assist further.
Running winMTR
Download WinMTR
Extract the contents of the .zip file to your desktop.
Open the WinMTR folder, then open the folder that matches your version of Windows (32-bit or 64-bit) and run WinMTR.exe.
Enter the IP address you want to test in the Host field. Select a game from the dropdown below for a list of IP addresses. Note : If multiple IPs are listed, run a WinMTR test for each IP address.
Click Start , then launch the game you’re testing. If no connection issue is found in the first 5 minutes, restart the test.
When a connection error occurs, play for at least 5 more minutes, then click Stop in WinMTR.
Click " Export Text " and save the .txt file to your desktop. Name this file WinMTR.
Reply to your ticket and attach the text file with your results to your reply.
Or you know, this is a reoccurring issue for the last 12 months. They fix it for a couple weeks, it goes to crap again, they fix it, goes to crap. Its super fun.
I think the servers are just problematic and to make everyone happy in the OCE community, to implement their own servers. Although I know that would cost millions.
Hey everyone, I do believe there is a consistant problem for Australian players attempting to connect to the SYD2 datacenter. If any of you have time a WinMTR test may help me find out more answers to this. You may need to use the preprovided IP address listed below:
WinMTR instructions:
Download WinMTR from Download WinMTR-v092.zip (WinMTR) (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
Unzip the WinMTR.zip file to the Desktop.
Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
Run the WinMTR.exe
Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to. note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
Click on “Copy text to clipboard”, then return to this forum thread.
Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~
If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:
US West - 24.105.30.129
US Central - 24.105.62.129
Brazil - 54.207.107.12
Europe - 185.60.114.159
Europe - 185.60.112.157
Korea - 211.234.110.1
Taiwan - 203.66.81.98
*** Australia - 37.244.42.56**
