Not receiving Top 500 rewards

I placed in Top 500 last season, I have the badge on my career profile and I was on the leaderboard, but I didn’t receive either the season 35 competitor profile icon, nor the spray, nor the top 500 icon. according to the wiki, I just have to have achieved top 500 at some point during the season to be eligible. Is this not the case?

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You had to end top500, if you earned top500 and dropped then you would not get the golden rewards for end of season.

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Here’s a link to my post in case you would like to read more about this issue Season 36 Missing Top 500 Rewards