I made a post about this over in Technical Support however upon rereading my response from Blizzard Support the last time this happened, they recommended I make a post here in Bug Report.
Here’s the post and its replies Not appearing on Competitive leaderboards - #4 by Nicole-1893
Text:
“I’ve just completed my 50 games of Competitive Open Queue Season 2, and since I am at 4026 SR I should appear on the Top 500 leaderboards (EU PS4) and subsequently receive my rewards for doing so once the season ends.
However I do not appear on the T500 leaderboards at all. I believe I have always used this Bnet account and it has always been attached to the same PSN (MrFudge). There’s a possibility that I once swapped linked accounts, however that would have been in 2018 at the latest, meaning it should have no bearing nowadays. I also had no troubles placing on Competitive leaderboards at that time.
I never had any problems with appearing on leaderboards from 2016-2019, however during the Competitive CTF Season 3 that took place in January of this year I also did not register on the leaderboards despite being 4200+ SR and having 70 games played.
I made a similar support topic about that issue at the time, but never received a proper response or any help. Here is said topic: Competitive CTF - Not appearing on T500 leaderboards - #3 by YESTERYEAR-21471
This issue seemingly fixed itself when I ranked on the Competitive Open Queue Season 1 leaderboards just a few weeks ago.
However now I am once again facing an issue that I can quite literally do nothing about. I don’t want to be robbed of my hard earned rewards (and time) again, so please could somebody help me out.
ADDITIONAL INFO: I will also add that the last time this happened, I found others on here/Twitter that had the same issue. They told me that they fixed it by just playing more games. (52 and 56 iirc). However I played 70, 20 games over the threshold, and it never worked. So that’s no solution.
I’m also as certain as I can be without having actual evidence that the leaderboards did not count a number of games towards my ‘games played’ tally.
4-5 times I would go in thinking “ok I need to play X more games,” then once a match was complete I would still need to play X amount of games. The instance that makes me very confident in this being real is that I was certain that I was at 49 games played and then after completion of a match I was still at 49 games played.
If this is a real issue then that could very well be linked to the issue of not appearing on the leaderboards. But there’s no way for me to solve it myself since A. I’ve played the 50 minimum, B. If I’m correct I’ve actually played 54-5 games, and C. Last time I played 70 games and still didn’t appear.”
Hopefully I can receive assistance over here as this is an extremely irritating issue that I have no control over. Apologies for the double post but my prior Blizzard Support ticket recommended this exact forum.
Thanks.