Not able to receive Lucio emote

I play Overwatch on Ps4 and I recently bought $10 dollars worth of overwatch league coins (200 coins). I bought this so I could get the Lucio dance party emote. I bought the coins and they transferred to my account successfully, but when I went to get the emote it kept bugging out and it wouldn’t unlock. No matter how much I pressed it, it wouldn’t unlock.

The emote wasn’t supposed to be purchasable (yet) so they blocked people from being able to purchase it. However, they will allow you to purchase the emote at a later date. More info here: