New Season Auto-Opened Loot Boxes Missing

I took a few days break from OW2 due to illness and came back to the notification that my 7 Loot Boxes had automatically been opened at the start of the new season.

I checked my Loot Box history and there were no entries from today, only from tbe last date I played; showing loot I remember already receiving.

I checked the Heroes page to look for any new loot flagged, but there was nothing.

I manually went through each champion looking for anything new, to find nothing.

The 7 loot boxes I hadnt opened have seemingly evaporated into nothing, despite the tracker (X to open until receiving higher grade loot) updating to a higher number.

Would love to hear if anyone else is experiencing this and what fixes have already been tried.