This game is genuinely a piece of garbage. Not even on a trolling and or inflammatory note, but rather a criticism coming from someone who bought OW1 and played off and on now in OW2. This game is trash. And it is indeed intended to be as such.
The devs repeatedly do things which they themselves know will cause chaos within their community. Yet, go silent when it comes to interacting with the community. And before you say how can you blame them? Easily. They intentionally do things time and time again which invoke nothing but player anger.
You lied about PVE. You have lied about matchmaking. You lied about 6v6, and have repeatedly tried to sabotage it. You copied off of Marvel Rivals, in regards to both their UI and their hero designs. As well as a variety of other features the game has. And why did you copy them? Because your players abandoned you for MR, and your pockets started getting dry. And you felt the pressure from both your players and game journalists.
You keep pushing this agenda for hyper mobility, without putting in appropriate ways to deal with them. It is clear as hell you don’t test a damn thing when it comes to balance, because if you played your own game? You’d see the dumpster fire it is from your awful implementations that nobody asks for. Who tf asked for Sierra? Who asked for her buffs? Nobody! Who asked for the console aim assist buffs? NOBODY.
You let cheating run rampant. On both console and PC. PC has so much aimbotting going on it is disgusting, and don’t even get me started on how awful it is on console with people using aim scripts and things like mouse adapters. Console cheating has reached a point that the game is literally unplayable, unless if you yourself cheat.
And that’s not me saying it. That is tons of streamers reporting and documenting it, people over on Reddit documenting it, and the people who play the game at upper ranks. The competitive integrity of this game on console has been a joke for years, but you don’t give a damn because we on PC are your main audience. And now, we are getting tired of their problems leaking into our games. So, the problem you ignored? Now overflowing to your main platform.
You want to know why people quit your game, and leave matches without giving a damn these days so much? Besides the terrible matchmaking? It is because you have bred this problem yourselves, by ignoring the problems for so long. By repeatedly lying, and refusing to acknowledge the issues the game has had from both a balance and community perspective.
Things are so awful, you don’t even interact with your own community on your own forums. Because you’re terrified of the criticism you receive. And rather than face it head on, you shutdown posts and act like the valid complaints don’t exist. Until again people leave upset, leave negative reviews and tell their friends not to touch your game. Which then hurts your profits. Which then you do the bare minimum or copy someone else like you did MR to try to win back players.
Oh, and one last thing. Kaplan and his team were way better, and OW1 was way better than the slop this game is today. Even with the things he said in that interview, his team was way more competent and hands on with this community than these jokers are today.