Netherlands - Connected to Middle East Server

Technical Support
1

I’m from The Netherlands and we have a Blizzard server up and running in Amsterdam, and the game decided multiple times to connect me to the Middle East server!!

It costs me over 100sr because of lags and ping spikes from 150ms and above 200ms. Please fix this issue quickly.

screenshot https://imgur.com/xJq3d9m

Your game is literally unplayable for me and EU-NorthWest players.

2

Same issue for me, also from NL

3

Numensa, I already replied to you in a seperate topic, but long story short if you are connecting to Middle East servers, you need run a WinMTR test and manually use the pre-provided IP address for the Netherlands Europe IP address and see why there is a connection disruption between you and those desired servers.

WinMTR instructions:

  1. Download WinMTR from Download WinMTR-v092.zip (WinMTR) (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the WinMTR.zip file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West - 24.105.30.129
  • US Central - 24.105.62.129
  • Brazil - 54.207.107.12
  • Europe Netherlands - 185.60.114.159
  • Europe France - 185.60.112.157
  • Korea - 211.234.110.1
  • Taiwan - 203.66.81.98
  • Australia - 37.244.42.56
4

It’s a Blizzard problem, since the launch of the new servers in the middle east :slight_smile:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               XiaoQiang -    0 |   93 |   93 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                          213.51.197.125 -    0 |   93 |   93 |    8 |   16 |   53 |   21 |
|asd-tr0021-cr101-be155-10.core.as9143.net -    0 |   93 |   93 |    9 |   14 |   49 |   18 |
|          nl-ams14a-ri1-ae51-0.aorta.net -    0 |   93 |   93 |    9 |   21 |   65 |   40 |
|                          213.46.182.194 -    0 |   93 |   93 |   11 |   24 |   91 |   77 |
|              ae1-br02-eqam1.as57976.net -    0 |   93 |   93 |   21 |   36 |  101 |   26 |
|         et-0-0-3-br02-eqpa4.as57976.net -    2 |   89 |   88 |    0 |   34 |   97 |   32 |
|               be2-pe2-eqpa4.as57976.net -    2 |   89 |   88 |    0 |   28 |   53 |   30 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   19 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
5

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.100.1 - 0 189 189 1 2 72 1
84-235-86-36.saudi.net.sa - 0 189 189 3 8 71 6
10.188.193.82 - 0 189 189 3 7 78 4
10.188.193.43 - 0 189 189 4 8 81 5
188.116.250.5 - 0 189 189 26 37 118 28
uae-ix.amazon.com- 0 189 189 27 31 113 33
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
150.222.210.23 - 0 189 189 28 33 109 36
52.93.68.67 - 0 189 189 26 31 105 29
52.93.130.190 - 0 189 189 35 40 123 45
No response from host - 100 38 0 0 0 0 0
52.93.225.26 - 0 189 189 35 39 109 36
52.93.225.41 - 0 189 189 36 41 110 37
52.93.225.74 - 0 189 189 36 41 110 37
52.93.225.65 - 0 189 189 35 40 113 37
52.93.227.54 - 0 189 189 35 40 110 37
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
No response from host - 100 38 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider