Neighbors hacking my Internet disconnecting me from games

I don’t know what to do. Every time I try to play overwatch I’ll play a few games but after awhile my ping will spike to from 60 to 2000+ at the very start of a game and then I get suspended and my endorsement drops. I DO NOT Leave games on my own! I am probably going to get banned and lose my pink mercy skin. I have tried changing the password on my wi-fi but nothing helps. They are very good at hacking unfortunately and I do not know much about coding. My battle tag is “Umbreon#11263”. I probably seem like I am lying or something but I assure you I have Xfinity high speed Internet and am on Ethernet.

Hacking wifi can land you in jail, call the cops.

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Connect with a cable and turn off the wifi feature completely. They can’t hijack your wifi if there’s no wifi available.

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