The abusive chat bans are out of control. Ive been banned 3 or 4 times in six months. none permanent but to the point i bought a backup acct to keep playing, which also gets banned. If you cannot say a naughty word or have some playful banter then after 8 plus years(or whatever I played since day 1) Im done. Im not saying anything racist, sexist, etc. Its just cussing and having friendly back and forths with my teammates and the other team. Maybe make a NSFW mode where the people who want that kind of competition can play. Ridiculous.
The other side of this is they continue to let you play but not communicate with your team which hurts the team performance. OW2 seems like nothing more than a cash grab at this point.