I confirmed that I was 490th right before the end of the season. But 5 season started and my record became Grandmaster 1, not 490th. Where are my top 500 rewards and records?
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Lost Past Top 500 Rewards. Please help in spreading the word about this megathread and other related threads, we must demand the Developers to give us the rewards we rightfully earned.