My screen go black with no signal

Technical Support
1

so my screen suddenly when i lunch overwatch 2 all my monitors goes black with no signal i cant turn off the game or do any thing its just like the all pc get freeze but i hear the game sound but i cant do anything and this problem just in overwatch every other game works fine this is my dxdiag: overrated-dxdiag - Pastebin.com

2

Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 133
P2: 1

One of your drivers (probably the GPU) is not responding to commands from Windows. This is why you also have Desktop Window Manager crashes, which makes the screens go black. BlueScreen errors are not officially supported in this forum because they are not caused by software. However, here is the info Microsoft provides about these errors:

In other words, your driver is corrupted. Remove with Display Driver Uninstaller and reinstall.

1 Like
3

so i try to remove the gpu driver and reinstall it but no solve do you think if i remove the windows and reinstall it will work ?

4

It shouldn’t be necessary. Make sure the GPU is correctly installed in the computer and not loose.

1 Like
5

it works thank you!!!

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6

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