It is. It’s a garbage system that is not a permanent solution to an issue that already really isn’t a big deal. Smurfs, cheaters, banned players my butt, they just want to sell our data. I made a ticket requesting a refund for the game they sold me but will not let me play and am getting ghosted by support. What a terrible decision. Terrible communication, terrible choice, and terrible overall. This game should have never gone free to play and the devs should have never required a damn phone to play a free game.
i be wondering the same thing i keep typing in my number had this number for so many years and cant even play the game because my number is a post paid number like come on overwatch get it together havent even played the game with my husband n want too play with him but cant… lost so many hrs in the game not able to play come on get it together