My Overwatch license has gone missing

I formated my computer and reinstaled the game, but I’m unable to play it because it says “account missing overwatch license”.
I checked my account and it has an active Overwatch license, but when I try to run the game it says the license is missing. Is there a way to fix that or get a refund?

I’ve experienced this error twice this month for no apparent reason, but restarting B net client fixed it both times.
If that doesn’t help try resetting your password.

Hello Miguerys!

I checked the account you’re posting on, and in fact this one doesn’t have an Overwatch license :face_with_raised_eyebrow:

A little more digging, and I found another account in the system under a different login e-mail (with the same Battletag name, but different #code). Please make sure you’re logging into the correct account!

If you’ve forgotten what the other e-mail address you’ve been using is, please get in touch with a Game Master for assistance. I can’t share those details over the forum :no_good_man:

Can’t login > Recover email address

Best of luck in your adventures :slight_smile: