My game profile is not displayed correctly

Hello. Since the release of Overwatch 2, my profile in the game is not displayed correctly for other users: The account name, account avatar, account banner are not displayed.

I contacted tech support about this earlier in the year of Overwatch 2 release, where they told me to create a ticket on the Overwatch 2 bug forum, so since then they haven’t answered anything, and the profile is still displayed incorrectly.

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