I have 100’s of hours on various supports. It’s a role I’ve loved to play since this game began. But this beta has made me question how much I want to invest in OW2. It makes me wonder if I even want to play the game at all in the future.
Quite simply, support is a vulnerable role. Yes, it’s powerful, but it’s also the easiest to kill and has overall the worst match ups in duels. It’s been this way even in OW1.
When targeted, a support might use CC, a knockback, a debuff, or mobility, but ultimately all this does is buy time. It doesn’t solve the problem if you’re being focused and your team isn’t helping you.
And in OW2 this seems to happen. A lot. With the loss of a tank and tanks being largely reworked to be brawlers, there are much fewer peeling options for support players. Furthermore, tanks are much more focused on holding the front line rather than peeling for their back line.
Sure, I might be able to clench a duel here or there when I’m focused, but while I’m dueling my team is dying.
Considering the game’s low ttk and lack of defensive options, I don’t have time to duel if I want to keep my team alive. I’m caught between the proverbial rock and a hard place:
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Ignore the DPS pressuring me and hope my DPS peels for me so I can focus on healing and keep my team alive. My tank isn’t likely to peel. They’re holding the front line. And you can probably guess how motivated most DPS players are to babysit their support.
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Engage in a duel, which will most likely be an uphill battle and a poor match up for me, requiring a significant amount of time and CD investment. If I do this, my team is likely to die.
This is why support is not fun. It’s not about a lack of power. It’s about being the most team dependent class in the game and being left to fend for yourself in a game that is supposed to be more about player autonomy.
In my opinion, supports needed to be the role reworked the most when moving to 5v5. Not tanks.