My computer freezes when I run the game

I am currently trying out OW for the free week. And whenever I run the game it loads the interface (not completely it has black triangles as the background) and after about 30 seconds, freezes my computer for no apparent reason. This happens every time I try to run the game and I haven’t found any solutions to this issue. I have a computer that should be able to run the game, and my drivers are up to date. I do have Windows 7 Ultimate and I don’t know if that could cause the problem. I’ve tried reinstalling the game and scaning for issues and that didn’t seem to work. If anyone can provide me with a possible solution I’d appreciate that.

Thank you in advance

Unfortunately, this isn’t enough information to diagnose your issue. Have you looked in the Windows Event Viewer to see what’s happening at the time of the crash? You can also find some helpful steps here: Common Technical Issues and Solutions

Thank you for anwsering, I will try to find more information about the crashes

If you’d like us to take a look at DxDiag files, just place the DxDiag between ~~~~. It should look like so:

DXDiag
------------------
System Information
------------------
Time of this report: 12/3/2018, 22:56:47
       Machine name: USER-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
           Language: Serbian (Latin) (Regional Setting: Serbian (Latin))
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 07/11/13 23:47:16 Ver: 04.06.05
          Processor: AMD FX(tm)-6300 Six-Core Processor              (6 CPUs), ~3.5GHz
             Memory: 8192MB RAM
Available OS Memory: 8148MB RAM
          Page File: 7165MB used, 9130MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon R9 200 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6810)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_04641043&REV_00
     Display Memory: 4095 MB
   Dedicated Memory: 3072 MB
      Shared Memory: 1023 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: S24B150
         Monitor Id: SAM0982
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 24.20.13019.1008 (English)
     Driver Version: 24.20.13019.1008
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/26/2018 04:29:28, 1927264 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2B50-11CF-0370-BF16BBC2D535}
          Vendor ID: 0x1002
          Device ID: 0x6810
          SubSys ID: 0x04641043
        Revision ID: 0x0000
 Driver Strong Name: oem26.inf:ATI.Mfg.NTamd64.6.1.1:ati2mtag_R575:24.20.13019.1008:pci\ven_1002&dev_6810&rev_00
     Rank Of Driver: 00E62000
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6482 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/18/2011 12:53:14, 2957544 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6482 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/18/2011 12:53:14, 2957544 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (WO Mic Device)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: womic.sys
         Driver Version: 6.03.9600.17246 (English)
      Driver Attributes: Final Retail
          Date and Size: 1/25/2016 10:47:46, 33584 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Generic   USB  Joystick  
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0079, 0x0006
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
| 
+-+ USB Input Device
| | Vendor/Product ID: 0x0079, 0x0006
| | Location: Port_#0004.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | OEMData: 03 00 08 10 0C 00 00 00
| | 
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x0079, 0x0006
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 03 00 08 10 0C 00 00 00
| | 
+-+ USB Input Device
| | Vendor/Product ID: 0x046D, 0xC046
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | 
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x046D, 0xC046
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC31C
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 13.4 GB
Total Space: 114.4 GB
File System: NTFS
      Model: KINGSTON  SV300S37A120G SATA Disk Device

      Drive: E:
 Free Space: 161.0 GB
Total Space: 953.9 GB
File System: NTFS
      Model: WDC WD10 EZEX-00KUWA0 SATA Disk Device

      Drive: F:
      Model: DTSOFT Virtual CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Serbian (Latin)), , 0 bytes

      Drive: G:
      Model: DTSOFT Virtual CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Serbian (Latin)), , 0 bytes

      Drive: D:
      Model: ATAPI iHAS124   E SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Serbian (Latin)), , 0 bytes

--------------
System Devices
--------------
     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&267A616A&0&C5
   Driver: n/a

     Name: AMD Radeon R9 200 Series
Device ID: PCI\VEN_1002&DEV_6810&SUBSYS_04641043&REV_00\4&F1D09F1&0&0010
   Driver: n/a

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1849&REV_40\3&267A616A&0&A3
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&92
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&267A616A&0&C4
   Driver: n/a

     Name: AMD Radeon R9 200 Series
Device ID: PCI\VEN_1002&DEV_6810&SUBSYS_04641043&REV_00\4&393F474&0&0020
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_439C1849&REV_40\3&267A616A&0&A1
   Driver: n/a

     Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_43911849&REV_40\3&267A616A&0&88
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141849&REV_00\3&267A616A&0&48
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_43991849&REV_00\3&267A616A&0&A5
   Driver: n/a

     Name: AMD SMBus
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851849&REV_42\3&267A616A&0&A0
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A18&SUBSYS_5A141849&REV_00\3&267A616A&0&20
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&B0
   Driver: n/a

     Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&267A616A&0&A4
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141849&REV_00\3&267A616A&0&10
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&98
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_78921849&REV_40\3&267A616A&0&A2
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&267A616A&0&C0
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141849&REV_02\3&267A616A&0&00
   Driver: n/a

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&90
   Driver: n/a

     Name: Etron USB 3.0 Extensible Host Controller
Device ID: PCI\VEN_1B6F&DEV_7052&SUBSYS_70521849&REV_00\4&11E7F7E8&0&0048
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01043&REV_00\4&F1D09F1&0&0110
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_43A3&SUBSYS_00001002&REV_00\3&267A616A&0&AB
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&B2
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&9B80F17&0&00AB
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01043&REV_00\4&393F474&0&0120
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&267A616A&0&A8
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&9A
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Expression Encoder Screen Codec 2,0x00600800,1,1,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.3205.0000
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DivX Decoder Filter,0x00800000,1,1,divxdec.ax,5.00.0005.0830
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.62.0000.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Video Memory Render Filter,0x00200000,1,0,VideoMemoryRenderFilter.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
LAME Audio Encoder,0x00200000,1,1,lame_dshow.ax,
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
Techsmith Encoder Image Source,0x00200000,0,1,TimelineFilters.dll,
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Axara Video Decoder,0x0080a000,1,1,mslvddsfilter2.ax,2.01.0001.0719
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.20.0000.31206
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.20.0000.31206
MPEG Layer-3 Decoder,0x00810000,1,1,L3CODECX.AX,1.09.0000.0311
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
TechSmith File Source,0x00400000,0,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith SWF Writer,0x00200000,2,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith WMFSDK Writer,0x00200000,1,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Simple PIP,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
ImageSource,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TitleSource,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Time Adjust,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Splitter Filter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Frame Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Perf Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ZoomPIP Filter,0x00200000,2,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith PushVMR Source,0x00200000,0,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.01.0002.1327
TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.01.0002.1327
TechSmith SimplePushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Wave Dest,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Overlay,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Wave Buffer,0x00200000,1,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ForceColor 8,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ForceColor 555,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ForceColor 565,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ForceColor 24,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith ForceColor 32,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Force Color32A,0x00200000,0,0,CamtasiaFilters.dll,8.01.0002.1327
SSFileWriter,0x00200000,1,0,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Frame Rate Tuner,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Camera Adjust,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
Techsmith Quicktime MOV Source,0x00600000,0,2,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Sound Effects Filter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Flv Key Frame Setter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith Floating Point Wave Filter,0x003fffff,1,1,CamtasiaFilters.dll,8.01.0002.1327
TechSmith GIF Writer Filter,0x00200000,1,0,CamtasiaFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Techsmith Encoder Quicktime MOV Source,0x00200000,0,2,TimelineFilters.dll,
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
Techsmith Encoder Smooth Scale Source,0x00200000,1,1,TimelineFilters.dll,
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Sample File Source (Async.),0x00400000,0,1,TimelineFilters.dll,
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
DivX Decoder Filter,0x00800000,1,1,divxdec.ax,5.00.0005.0830
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.20.0000.31206
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
Sony Wave Hammer Surround,0x00200000,1,1,mchammer.dll,
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0005.0016
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
Techsmith Encoder Color Source,0x00200000,0,1,TimelineFilters.dll,
DirectVobSub,0x00200000,2,1,vsfilter.dll,3.00.0000.0300
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,3.00.0000.0300
Expression Encoder Screen Codec 2,0x00600000,0,0,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.3205.0000
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
TechSmith Grabber Sample Filter,0x00200000,1,1,CamtasiaFilters.dll,8.01.0002.1327
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
LAME Audio Encoder,0x00100000,2,1,lame.ax,1.00.0054.50801
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.62.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
Adaptive Streaming Filter,0x00600000,0,0,Microsoft.Expression.Encoder.Utilities2.dll,4.00.3205.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,1.00.0005.0016
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.62.0000.0000
LAV Video Decoder,0xff800000,1,1,LAVVideo.ax,0.62.0000.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709
Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,
Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,
Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,
Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,
Sony ExpressFX Flange/Wah-Wah,0x00200000,1,1,sfxpfx1.dll,
Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,
Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,
Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,
Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,
Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,
Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,
Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,
Sony ExpressFX Audio Restoration,0x00200000,1,1,xpvinyl.dll,
Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,
Sony Track Compressor,0x00200000,1,1,sftrkfx1.dll,
Sony Dither,0x00200000,1,1,sftrkfx1.dll,
Sony Chorus,0x00200000,1,1,sfppack1.dll,
Sony Distortion,0x00200000,1,1,sfppack3.dll,
Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,
Sony Simple Delay,0x00200000,1,1,sfppack1.dll,
Sony Reverb,0x00200000,1,1,sfppack1.dll,
iZotope Vocal Enhancement,0x00200000,1,1,iZotope_VocalEnhancement.dll,1.00.0000.0024
Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,
Sony Track Noise Gate,0x00200000,1,1,sftrkfx1.dll,
Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,
Sony Track EQ,0x00200000,1,1,sftrkfx1.dll,
Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,
iZotope Consumer Restoration,0x00200000,1,1,iZotope_ConsumerRestoration.dll,1.00.0000.0024
Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,
Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,
Sony Time Stretch,0x00200000,1,1,sfppack1.dll,
Sony Noise Gate,0x00200000,1,1,sfppack2.dll,
Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,
Sony Vibrato,0x00200000,1,1,sfppack3.dll,
Sony Pan,0x00200000,1,1,sffrgpnv.dll,
Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,
Sony Volume,0x00200000,1,1,sffrgpnv.dll,
Sony Flange/Wah-wah,0x00200000,1,1,sfppack3.dll,
Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,
Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
MainConcept DV Codec 2.0.4,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MJPEG Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft MPEG-4 Video Codec V2,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft MPEG-4 Video Codec V3,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MPEG-1 Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft MPEG-4 Video Codec V1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Codec 2,0x00200000,1,1,qcap.dll,6.06.7601.17514
TechSmith Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
XviD MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.20.0000.31206
LAME Audio Encoder,0x00200000,1,1,lame_dshow.ax,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode1),0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode2),0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode3),0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode1+),0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode2+),0x00200000,1,1,quartz.dll,6.06.7601.23709
Ogg Vorbis (mode3+),0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
SHARP G.726,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MP2,0x00200000,1,1,quartz.dll,6.06.7601.23709
NCT ALF2 CD,0x00200000,1,1,quartz.dll,6.06.7601.23709
AC-3 ACM Decompressor,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (WO Mic Device),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
WO Mic Device,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio 2nd output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

Here is all the info coppied from the the document. I am not sure if thats what i was supposed to do if not i am sorry, I am not skilled when it comes to computers but i hope this will do. Sorry for the late responce